Quality of product, customer service and open communication were the critical factors in my decision to go with Dal-Rich. I have been a the customer service industry for more than 30 years and you learn to quickly size up companies by how well their representatives treat their customers.  I would like to pass along my sincere commendations to your designer, Kevin. He was patient, took the time to answer my questions in detail and was readily available when I attempted to contact him. He represents your company well and he did a great job overseeing our investment. We are extremely pleased with the results of the project and will highly recommend others to utilize your services